You might have already heard of the term Service Wasteland Germany (Servicewüste Deutschland). In case you haven’t, you will feel it if you will live in Germany one day.

Companies in Germany are—even more than politicians—fascinated by modernization and especially by reducing costs. However, not for the sake of customers, but instead for their own wallet. Moreover, the technology is often more complicated than communication with a person and it also cannot check the best variants all the time.

On the other hand it is only a matter of how much you are familiar with a specific technology, I am sure many people do not feel as easy as me when searching for prices on the internet, while I find it very handy. It is better than discussing with a clerk or using a vending machine, because I have all time I need at the PC.

Drawbacks of Machines

However, there are also concerns with regard to privacy when you buy your products via internet. For example, buying train tickets via internet or by credit card at the vending machine leads to the problem that the railroad company knows where you travel. If you pay with cash, nobody will be able to find out that exactly you have bought 7 tickets to Berlin, 5 tickets to Paris, one to Prague, two to Vienna etc.

Besides, if the machine does not work you really have a problem. Let’s stay with the example of trains: If you are at a train station and the vending machine is not working, you cannot buy a valid ticket. It is then your duty in Germany to search for a ticket inspector and tell your problem–immediately after entering. This would be easy if there were inspectors in all trains all the time, but sometimes you cannot find an inspector, because railway companies (not only Deutsche Bahn, but also smaller ones) want to reduce costs. I think you then should go to the train conductor, but I am not sure if that’s right or if you are not allowed to disturb him. And that’s when the problems arouse!

Content Customer will Return

German shops and service providers do not seem to understand that only content customers will return. An American study has shown that 100 uncontent customers could lead to 30 people not coming to the shop. This does not mean that all of these 30 people were really customers before, but they might have heard of other people how bad the service is and decide on going somewhere else.

Instead, they tend to see the possible loss of material value. I read a story where the children of a man had been criticized for only touching a package in a toyshop, not damaging it. This of course leads to a disappointed customer who might not come back to this shop the next time.

Switching barriers

Some companies also hope to find their luck in so called switching barriers which include both emotional and financial aspects. In an interview, the economist Joachim Büschken claimed that satisfaction was not a reason for customers to come back anymore, because other companies would copy your ideas quickly. Thus, according to him, it is more important to create so called hard switching barriers by menu navigation, proprietary adapters etc.

One example are printers which only work with their own cartridges: While the printer itself is pretty cheap, you have to pay a lot for the cartridges since you cannot switch anymore. The economist gives cars as a bad example, because each car is pretty similar and the user can handle each car by knowing one.

Of course, this attitude can be criticized a lot, because it makes world more complex and only focuses on the capitalistic view of economy.

Problem for our Psychic Condition

The reduction of social interaction is also a problem for our psychic, because by always communcating with machines we suffer from a lack of neurotransmitters for happiness. This means by always using machines for interaction we destroy ourselves.

A solution for this problem could be the human robots (called androids) developed by scientists in Japan (Repliee R1-Q2), USA (Albert Hubo) and South Korea (EveR-1). They act  and look like humans thus leading to a feeling as if we were talking with a real person.

This is a list of unordered and very probably also incomplete reasons for not having children in Germany. Moreover, it is totally subjective and manipulated by medial coverage. Comparing real statistics you might find out how wrong some of these reasons are.

• supervision: Parents have to look after their children until they are 18. This is called Aufsichtspflicht and can lead to judicial consequences if the children do something illegal. You are e.g. guilty if your four-year old child plays in garden without being supervised and then leaves the garden.
• liability: Having a internet access at home you have to make sure that your child does not do anything illegal. Otherwise you as the owner of the access might be sued (if the real culprit cannot be found). This is e.g. a major problem with regard to copyright law.
• dislike against children: There have been several cases when people sued kindergartens because they did not want the noise of the children in their area. The kindergartens either had to leave the location or hide the children inside the house instead of letting them play in the garden. The same is valid for playgrounds.
• hatred in school: Childrens are faced with hatred and bullying in school nowadays. Having an intelligent child, there is a high possibility that it will be bullied due to its intelligence by the less smart ones. Teachers meanwhile try to ignore the problem as good as possible.
• stultification of society: Besides, you have to ask yourself if you want to rise a child in a society which is becoming more dumb. Either your child adapts to the stupidity or it will have problems finding close friends.
• future: Considering the reluctance of many people to put effort into their work and many limitations the state puts upon us, there is a high possibility that other states will overtake us. It is thus possible that a child in Germany would not have a good future.
• flexibility: You are often forced to be very flexible in industry. Of course this is not better in emerging countries, but it still is a problem for having children. On the one hand there are not enough places for children, on the other hand you should not stop working.
• youth violence: Do you really want your child to grow up in a world where there is youth violence all around? Especially lower class children (including both Germans and immigrants) tend to demolate mostly public property (windows, lamps, …). Besides, they also beat up and kill people who “look strange” (this is their answer) or want to help their victims.

Besides, these problems of course exist in many societies and can be dealt with. Where some of these problems do not exist, you will find other ones.

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As in most other industrialized countries, the number of marriages in Germany has been decresing for many years. The peak was reached in 1950 with 11 of 1000 citizens getting married per year (about 750,000 on the whole), nowadays there are only 4.6 of 1000 left (equals ca. 377,000).

Couples are also getting married later: In 1970 the average age at marriage (East and West Germany together) was about 25 for men and 22 for women, nowadays it’s 32.7 and 29.8.

The following graphic shows the development of marriages in Germany. There’s a rise in marriages in the 90s, because West and East Germany were united and before 1992 these statistics include only West Germany.

However, you also have to consider that German society is always getting older and therefore there are not so many people left who could still marry.

Statistics by Federal Statistical Office Germany

Development of Divorces in Germany

Divorces meanwhile have nearly doubled from 1950 to 2008.

The graphic shows the development of marriage in Germany, once again taking only numbers of West Germany before 1990, which makes it seem even more extremous. To be able to get the number of whole Germany before 1990 you have to add about 25,000–40,000.

Statistics by Federal Statistical Office Germany

The minimum in 1978 can be explained by a reform of the marriage law which lead to a temporary decline of divorces. However, already between 1980 and 1982 the old level was reached again.

Are Divorces Modern?

Some sociologists say the number of divorces was an indicator for the modernity of society. They claim it showed in how far society has dealt with the rights of women. Probably, in their eyes it’s also about “getting rid of religion”, but I cannot prove it.

The statement itself might be true, but in a positve way? In my opinion the number of divorces just shows our incapability of coping with problems. In modern society everything has to work perfectly, without much struggle; a part of society does not want to put any effort into their actions at all.

However this apathy when one should act stops love from developing at all. Love is something that has to grow and gets stronger with each problem you solve. Current world is spoilt by romantic hollywood movies showing a world through rose-coloured glasses. Movies and series also paint an image of marriage being the worst possibility ever, they pretend that the state of having butterflies in one’s stomach should last forever. Thus, not being able to reach this dream world, some people give up along the way.

Problems for parents and children

Moreover, divorces are in my opinion not good for the children. We have an increasing number of so called Patchwork-Familien (stepfamiles) consisting of one parent and some children of both families. However, the children still meet with their real mother/father often, which shows that there is still a strong relationship which cannot be replaced by the new family.

Some parents decide to raise their children alone, which leads to new problems, because their income is basically smaller and they do not have enough time to care for their children alone. There have been reports that the social help of the state for single mothers and fathers is far too little.

Future?

It will be interesting to see if this decline of marriages and rise of divorces will go on or there will be a return to long-time marriage again. Another interesting question is in how far the development would change if politics changed the fiscal law from having a special status for married couples to having a special status for couples with children—which is being demanded by some groups.

A long time ago, the German government presented a new idea: A reliable e-mail system, so that e-mails could be used for business communication. The name of this system is DE-mail and it is planned to include only a few certified e-mail providers.

One DE-Mail will Cost 20 Cents

However, Deutsche Post—one of the providers—now introduced they will charge your account with 20 Eurocents. Compared to a normal e-mail this is exactly 20 Eurocents more, because many e-mail providers offer accounts for free.

Compared to a standard letter with Deutsche Post for 55 Eurocents, this is much cheaper, but for only the transfer of some bits it is a lot. Of course this also depends on how many people will use the service and how many mails will be sent. Other providers meanwhile said they while make it cheaper. German ISP 1&1 mentioned 15 Eurocent, but they also added that “values of Eurocents were possible”.

Deutsche Post Failed with Lifetime e-mail

Some years ago, Deutsche Post wanted to start a service offering an e-mail account for your whole life, which also failed. The service was started in 2000 and stopped in 2005, because the “synergy effects they had hoped for did not become real”. Deutsche Post back then wanted to extend this system—for premium users—in a similar way as DE-mail by introducing “electronical certified mail”.

When the whole system did not work, Deutsche Post wanted to earn more money by offering advertisment free inboxes for paying customers. I am not sure, if POP3 was not common in 2003 or they added advertisment directly into the e-mail (like other e-mail providers do nowadays), but the idea didn’t seem to work.

Courts already Accepting normal e-mail

While the introduction of DE-mail is taking more and more time, courts are already starting to accept the normal e-mail system. This can of course be seen both positive or negative, but it is one big strike against DE-mail. If you have the choice between a free e-mail or a 20-Eurocent e-mail, both of them being legally accepted suficiently reliable, then the decision should be clear.

The Higher Regional Court Düsseldorf has accepted informational e-mails of an esteem agent as chargeable (the defendant has bought the house and therefore the treaty with the agent became legal).

A more discussable and maybe also ridiculous case is the judgement of the Regional Court Hamburg, which says that people have to anticipate written warnings via e-mail. This is of course a bit a problem, because many mails get just filtered by junk filters and the recipient does not know there should be such an e-mail.

For such cases (written warnings), a DE-mail could be useful, but who would open up an account just to wait for e-mails harming him?

Possible Surveillance

Due to several surveillance laws in the past months and years, there might be the possibility that the state wants to use this new method to gather easier access to sent and received e-mails. According to my knowledge end-to-end encryption should be supported, but only few people really use it. Therefore, the state would be able to reach business e-mails through only a few big providers.

The e-mails will be encrypted on the server, but this is only a encryption in the backend with the provider’s key. Therefore, the provider could also decrypt it easily and when the state forces the provider to do so, there is no way around it. If people use free providers then it is more complicated for the state, because he does not know all providers.

Many public buildings, e.g. schools, in Germany are trying to make the buildings more energy efficient. This is done by replacing windows, renovating heaters or also exchanging light systems—sometimes with a lot of drawbacks.

It is always obvious in Germany that both politicians and business managers are easily blinded by modernization. Everything that is “modern” is also good at the same time, and there is no other possibility, it just has to be good.

Modernization as Loss of Control

This can be seen very well in case of a German school at the moment. In Itzehoe, a town in Schleswig-Holstein, the administration has decided to introduce a new light system with motion sensors. Removing the light switches also took away the full control over light and darkness. This is of course a problem when there are lessons and nobody moves in the room.

The problem with modernization is that we want everything to go automatically without caring about the loss of control. It’s not wrong to try solving problems automatically, but it is wrong to forget your own influence. To give another example: Some people take a car and they think the ABS will do their job so they can drive faster. However, you should only see the ABS as a feature, not as your saviour.

In the current case the administration bought a system which cannot be controlled by light switches directly. Since the school had complained about the new system, they received a remote control—which does not work steadily. The question is: Why not only use motion sensors as a feature and include manual light switches?

Opinion of the Affected?

According to the head master of the school, the government didn’t even ask him if he wanted the new system or if there were any problems. It was just installed: What’s modern is good, how should it be different? This lack of communication has now led to a faulty system in school and interrupted lessons.

However, this is a usual behaviour: When the administration of Baden-Württemberg wanted to introduce G8, a reduction of secondary school eduction by one year, they came to schools to ask teachers, but the criticism was ignored. The system was introduced and students have to learn for their final exams in 8 years while other students had 9 years time. Moreover, there will be the double amount of alumni one year searching for university places.

Politicians have to stop thinking they knew everything better (known as the Dunning-Kruger effect), they have to return to asking experts—which does not mean only asking companies. Sometimes it even isn’t about any experts at all, but only the affected persons. Can this be so difficult?

Is the state allowed to buy a illegaly taken list with names of tax dodgers? This is one of the most discussed questions in Germany at the moment.

Background

According to the German government a Swiss citizen is offering them a CD with names of tax dodgers for about 2.5 million Euro. This must have been about one week ago. Why am I saying “according to the government”? You will see later. The governmental data protection officer positioned against the plans of the government to buy the CD very quickly. He said the state should not support illegal acitivities by paying money for it. Still, both chancellor Merkel and the Financial Minister Schäuble agreed on buying the CD.

Some days later, about rhe 4th of February, both lawyers of the state and of North Rhine-Westphalia came to the conclusion that the acquisition would be legal, or at least that the officials buying it and analyzing it could not be sentenced afterwards. Moreover, they even had the duty to use business secrets against tax dodgers.

On the same day estimates also saed that the state could gain between 200 and 400 million Euro by buying the CD. This would even outnumber the payments after a similar incident with data from Liechtenstein, which led to payments of 180 million Euro until now.

Swiss Journalist guesses it’s just a Bluff

Hubert Moser, journalist for the tagesanzeiger, a Swiss news paper, wrote (German) on the 5th of February, he believed the whole incident was just a bluff to make people supply an amended return.

He explains his thoughts in comparison to the last event when the state bought a CD from Liechtenstein. Back then, the acquisition was not published until the first popular tax dodger, leader of Deutsche Post Zumwinkel, was arrested. However, these days there are huge announces on what to do with the CD, if it should be bought etc. The whole event already lasts one week which could be an indication for the non-existance of the CD.

However, I am wondering why should there be reports of lawyers proposing to buy the CD when the state cannot really buy something in the end? I mean, now they have gone so far, there are not many possibilites to stop it anymore. On the other hand, politicians always can say: “Oh, no, we decided the other way round now, but we do not have reasons.” People would forget it soon.

Between Tax Haven and Banking Secrecy

In Germany countries like Switzerland and Liechtenstein are often refered to as tax havens, because taxes are lower there and they insist on the privacy of their clients. The rivalry between Germany and Switzerland was already obvious last year when the Financial Office complained about Switzerland not accepting the OECD standards against tax offences. These standards include that states exchange information about tax bodging when there is initial suspicion.

An interesting aspect is that there will be a meeting between the ministers of German speaking countries in Europe (Germany, Austria, Luxemburg, Switzerland) about the OECD-standards and the automatical information exchange within the EU. Austria does not want to participate in this exchange while there are not the same standards in Great Britain and the US. Switzerland also only negotiates about the OECD-standards, but they are not member of the EU, anyway. Considering this meeting, the current incident might be an attempt to put Switzerland under pressure in the debate about OECD-standards so that they have to accept it due to medial concentration and international attention.

According to the WHO (World Health Organisation) cases of the so called “swine flu” or H1N1 or “new flu” are decreasing. Since October, when some people were still claiming that there would be a horrible second strike in winter, the number of infected people became constantly smaller. Around the whole world 14,142 people have died since March 2009 due to H1N1, which means that it was much less dangerous than normal flu. The same amount of people die every year due to the common influenza according to the Robert Koch Institut. However, critics say these numbers are not to be trusted, because they are used to influence people to get vaccination.

Germany still has to buy 34 million doses

Having ordered 50 million dose rates to be able to vaccinate 30% of the inhabitants (it was expected you have to receive 2 doses) Germany was now able to reduce this amount to 34 million. Instead of having to pay 416.5 million Euro it’s now expected that they have to pay 283.2 millions. Still, the new amount will be far too much and is a gift to pharma industry, as always the government acted in fear and panic without thinking about the costs. Compared to our current debts of more than 1.7 trillion Euro (1,700,000,000,000 €) this is nothing, but of course it always accumulates.

As of 2016 the government wants to reach a balanced budget, which was almost never reached (a news paper says two times since 1950, statistics say one time). You cannot take it amiss if people do not believe that the government will be able to reach their aim. Actually, I am wondering who controls if the state does not take too many new debts and what the consequences could be: The so called Schuldenbremse is nothing different than an EU law against too many new debts, just that no superior controlling institution exists.

Council of Europa Dealing with Topic

The Council of Europe begins analyzing the connections between pharmaceutical industry and WHO. The WHO has decided on a topic leading to investments of about 18 billion dollars worldwide, while the industry prepared for such a scenario knowing that the defition of pandemia was altered in a matter to exclude death rates and only check rate of spread.

However, it is always easy to make a lot of money based on fear. When the first hysteria due to SARS began, many people started buying security kits to protect themselves. The avian flu led to researches on vaccinations and the swine flu was the best point to make money from this product.

In 2009 the German government agreed on increasing child benefits by 20 € per child. Actually, they did not directly agree on increasing the child benefits by 20 €, but on increasing the child allowance which is usually used by richer people, because it leads to smaller tax rates. The normal conclusion would be that also poor families receive more money now—not with our government.

Recipients shall return 20 €

In January Hartz-IV recipients (long-period unemployed) got their usual rate, but now they will be forced to give 20 € back. This is done, because the government has forgotten to adjust the Hartz-IV rate. Right, they are even willing to put effort into not supporting the poor. This fits pretty well into the current events, since the government also agreed on subsidizing hotels—having received almost two million Euro (FDP and CSU) of a hotel owner before.

According to a lawyer people do not have to return the money in any case. He says there was a special rule which allows people to keep it if the money was already spent in the believe it was one’s own.

Federal Constitutional Court dealing with Hartz IV

Critics are even claiming the government did not even care a shit about the poor changing rates just to keep the total the same even though child benefits and Hartz-IV are different kettle of fish. Of course you can chip in with the need of saving money. Yet, you can always use this argument to reduce payments: In Schleswig-Holstein politicians want to shorten payments for the blind, because there were “other states who pay less”. Of course it would be possible to reduce the payments to a minimum with this argument.

Back to child benefits: The Federal Constitutional Court is currently dealing with the question if unemployment benefits for children are high enough and calculated correctly. The court has shown a lot of criticism in the first hearing arousing discussions if a child needs only 60–80% of an adult’s living costs.

In Munich the whole Terminal 2 of the airport was closed down because one man went into the safety zone even though his notebook was tested positively on possible bomb ingredients. Yet, these ingredients are also used in perfumes and similar articles, which means that it is totally uncertain if he was dangerous.

The security stuff did not retain the hurrying man who (according to a Bavarian radio station) “looked like a business man”. He just passed by and could not be found again. Therefore, Terminal 2 was closed than and the search was continued, but it was in vain.

“Body Scanners are the solution”

As you might know reading my blog there’s a discussion about body scanners in Germany since one guy tried to bomb an American plane.  In connection to this new incident in Munich the German Minister of the Interior proclaimed the introduction of these body scanners once again. According to the Bavarian broadcast he called them “promising”.

Yet, if the staff is incapable of retaining a man, how should body scanners help? There was a positive, either a false positive or a true positive—whichever, it was positive. What else should a body scanner do if not show a positive value? Moreover, how should a body scanner find explosive in the notebook? Body scanners are used for bodies, not for notebooks. At least other institutions like the Labour Union of the police are arguing that it was the security staff’s fault.

Why so much security for planes?

Why do we even need so much security for planes? There would be much better targets for terrorists if they wanted to attack us severely: e.g. dams. Yet, it seems to be more humurous for them to show that they can circumvent our security measures. They are always considered inferior by Western civilisation, therefore kidding these countries must be a pleasure for them.

Of course, you could say that transatlantic flights cannot land on another airport if something goes wrong, but then European-Asian flights would not have to be under the same security measures. Moreover, you could say that ship travellers would have to face the same security checks, because ships cannot head for a harbour on the Atlantic Ocean, either. Though, searching on the internet leads to no results about ships and security controls, moreover it’s even the case that instead you find the sentence “airline passengers to the US have to deal with stricter security controls”.

Even police are claiming that it was probably only a false positive alarm, but still people will be worried now. Media is reporting about bomb alarm at an airport, so the plausible conclusion for most people in this terror frightened world is that it was a terrorist.

Passenger Name Records also in EU

If the European Council was in charge the EU would also introduce Passenger Name Records for flights within the Union. The system of Passenger Name Records is mainly used by the United States forcing airlines to store data about passengers travelling there and pass them to the US government.

These records include a lot of data and are a huge threat for our privacy. Of course, it is not sure which data should be collected within the European Union, but it seems as if credit card number was very important to them. Ministers of the Interior are always argumenting with terrorism, but why should terrorists not be able to change their credit card number (in case one was already suspicios) or use another payment method? Some people even talk about information like food preferences which would be totally useless with regard to terrorists.

The European Council again seems to be willing to introduce more and more surveillance based on the ever same argument of terrorism. You could even say they just waited for the past terroristic attempt, because while nothing happened German politicians tried to introduce surveillance and censorship “against childpornography” using faked statistics and defaming other countries. We can just hope that for the sake of all passenger the Parliament will refuse this law and sustain our privacy.